Delivery

LORRY
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Product-specific FAQs can be found on the category pages in the shop.

How long is the delivery time?

The delivery times of the products are displayed on their detail page in the shop below the price. You will also find the delivery time of your order in the order confirmation email. You will be informed by us on the day of dispatch and will receive a tracking number.

What costs are incurred for delivery?

You can find information on the costs of your delivery on the Shipping + Payment page. There you will also find information on shipping bulky goods and forwarding deliveries.

How do I get the consignment number?

You will be notified by e-mail on the day of dispatch and will then receive the consignment number from our respective dispatch partner.

Which shipping service provider is used to deliver the parcels?

PHOS Design GmbH sends your parcels climate-neutrally and reliably with DHL GOGREEN and GLS KlimaProtect. Your parcels can be tracked online using the tracking number provided. Depending on the size, your order can also be delivered to parcel stations.

What should be done in the event of an incomplete delivery?

In this case, please contact us directly by phone or e-mail so that we can check this and arrange a subsequent delivery. Larger or multi-part orders are sometimes delivered by us in several parcels, which may arrive on different days.

Custom dimensions or project requests?

phos@phos.de

PHOS Design Awards

Projects + B2B

Contact

Are you a private or end customer looking for high-quality products for your home? We offer, in addition to our standard range, custom solutions tailored precisely to your needs. Feel free to contact us at phos@phos.de

Are you an architect or developer in need of tailor-made solutions for your building projects? Our timeless products blend seamlessly into your designs. In addition to our standard range, we also develop custom solutions. Feel free to contact us at projekte@phos.de More information here >>

Are you a reseller, carpenter, or tradesperson? We offer attractive terms and personal support for reselling our products. Contact us: haendleranfrage@phos.de More information here >>

With our stainless steel products, you get hygienic safety you can rely on every day. Rely on products that meet your high standards and improve your daily care routine with durable quality and clear functionality. Contact us: klinikanfrage@phos.de Further information can be found here >>

Catalog

You can find our catalogs on the category pages with the products, or in the catalog overview >>

References + Projects

Working with architects, developers, retail, and trades, we have completed numerous projects. Find a selection here >>